Data Protection
At Eco Horizone, we are committed to protecting your privacy and handling your personal data transparently, securely, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who
We Are?
Eco Horizone is a provider of sustainable, innovative packaging solutions. Our registered business address is 2nd Floor, Radial House, 3-5 Ripple Road Barking, IG11 7NF.
For any data protection queries, please contact us at info@ecohorizone.com
What Data
We Collect?
We may collect and process the following types of personal data:
- Name, email address, phone number
- Shipping and billing addresses
- Payment details (processed via secure third-party providers)
- Website usage data through cookies
How We Use
Your Data
We use your data for:
- Processing orders and delivering products
- Providing customer support
- Sending relevant updates and promotional content (with your consent)
- Improving our services and website functionality
Legal Bases for Processing
We process your personal data on the following legal grounds
Performance of a Contract
e.g., fulfilling orders
Consent
e.g., marketing communications
Legitimate Interests
e.g., improving website experience
Data Sharing & Transfers
We do not sell your data. We may share your personal data with:
- Payment processors and delivery partners
- IT and hosting providers
- Regulatory authorities if legally required
Your Rights
You have the right to:
- Access and rectify your data
- Erase your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
Data Retention
We retain personal data only as long as necessary to fulfil the purposes stated above, or as required by law (e.g., tax records).
Security
We implement appropriate technical and organisational measures to safeguard your data, including secure servers, encryption, and access controls.
Cookies
At Eco Horizone, we use cookies to enhance your browsing experience, understand how our website is used, and tailor content to suit your preferences. Cookies are small text files stored on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and improve site performance.
We may allow trusted partners (e.g., Google, Meta) to place cookies on your device to assist in analytics and advertising efforts. These third parties may have their own privacy policies. You can control or disable cookies via your browser settings. Please note that disabling certain cookies may affect website functionality.
To manage your preferences on our site, use the cookie consent banner that appears when you visit our homepage.
Policy Updates
We may update this policy periodically. Continued use of our services implies acceptance of the updated terms.
Contact Us
For any data protection related queries, please contact us at info@ecohorizone.com
